Post Office replaces Maryland district manager, Baltimore postmaster, says Ruppersberger – CBS Baltimore

BALTIMORE (WJZ) — After months of slow mail deliveries and excruciating queues, the Maryland Postal Service is now under new management.

According to Maryland Congressman Dutch Ruppersberger (D-Md.), the Postal Service has a new Maryland district manager and a new Baltimore postmaster.

READ MORE: ‘It’s a mess, I feel angry’ Continued USPS mail delays leave residents frustrated in Baltimore County

This new leadership comes amid ongoing frustrations in the region over a lack of postal service and significant delays in mail delivery.

Among them is Parkville resident Kathy Ader, who lives near Harford Road. She said you’re lucky if you get your mail once or twice a week, if at all. And when that happens, it’s always late.

His message for Baltimore’s new postmaster is “Help me!”

“You know companies don’t want to hear why I didn’t get the invoice that’s why I’m late you know you have to pay interest and late fees and all that and when you’re on a fixed income, it’s really hard,” Ader said.

And Ader is just one of many. Problems with post offices and mail service have plagued several areas in the Baltimore area, including Parkville, Essex, Rosedale, Middle River, Loch Raven and Dundalk for more than a year.

“It’s been a day-to-day battle,” Congressman Ruppersberger said in July.

But now the USPS has replaced the old leadership with a new one, in the roles of Maryland district manager and Baltimore postmaster, replacing Le Gretta Ross-Rawlins with Eric Gilbert.

READ MORE: USPS mail delays continue in Baltimore area; Dutch Ruppersberger representative says he is working closely with the local postmaster to find a solution

It is a change that also meets with some setback.

“I appreciate the idea of ​​a new postmaster, but I want a postmaster with a plan,” said Congressman Kweisi Mfume (D-Md.).

Congressman Mfume believes Baltimore’s postmaster general can only succeed if the country’s current postmaster general, Louis DeJoy, is removed from office.

“I believe we need to get back on track with another Postmaster General. One who will come and give the local postmaster whatever he or she needs,” he added.

But Postmaster General DeJoy said the USPS is doing its best in the wake of major staffing shortages and a financial crisis.

“There’s hard work ahead of us to fix the systemic issues that have plagued the Postal Service, but I’m confident these issues can be fixed,” DeJoy said in March.

But in the meantime, the inhabitants are still hoping and waiting for their mail.

NO MORE NEWS: USPS mail delays continue statewide, frustrated Marylanders testify on Capitol Hill

The USPS Inspector General is currently auditing six local post offices (Parkville, Essex, Rosedale, Middle River, Loch Raven and Dundalk) and Congressman Ruppersberger said he expects to see results and audit recommendations next month.

Daniel E. Murphy