Gurgaon: New district planner pledges to solve homebuyers’ problems
The new district planner, RS Bhath, said he would put in place a mechanism to ensure transparency in all public transactions.
The Haryana government on Thursday officially appointed RS Bhath as the new district planner, who was asked to revive the Beneficiary Grievance Recovery Forum (AGRF). The forum played a key role in resolving the issues faced by apartment buyers.
Apart from this, the district town planner will also focus on setting deadlines and putting processes in place to ensure that official works and public transactions are carried out transparently.
The Beneficiary Grievance Recovery Forum was formed by the state government in March 2016 and included a seven-member committee made up of senior officials from the District Administration, Haryana Urban Development Authority. (Huda), the Department of Land Use Planning (DTCP) and the police to hear complaints from home buyers and take action.
“I have worked with AGRF since its inception and will ensure that the AGRF sub-committee is revived and able to resolve homebuyer’s complaints as a priority. We will also ensure that developers keep the promises made to homebuyers, ”Bhath said.
Regarding the implementation of the RERA (Real Estate Regulation Act), which aims to ensure greater transparency and accountability in the real estate sector, Bhath said that the city and town planning department should also adapt to working conditions and changing system requirements.
“We have set public trading hours from 10:30 am to 1:00 pm every day and beyond, visitors will need to request permission from the DTP or ATP. Employees were also urged not to leave their desks without notifying their superiors, ”Bhath said.
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Ministry officials will also hear the grievances of beneficiaries from 5 p.m. to 7 p.m. on Wednesday and Thursday evenings. The DTCP also ordered that a register be kept of the movements of officials and field staff during working hours. “The goal is to make sure that the maximum amount of work is done and that the problems that people face are resolved,” Bhath said.