District Manager discusses growth for retail giant – Shelby County Reporter
WHERE IS – A Dollar General district manager told the Westover Business Alliance that his business success is a retail lesson.
Jeremy Franklin spoke at the WBA meeting on Thursday, January 23 at the Servpro premises in Westover.
Franklin said he had worked for Dollar General for about nine years, starting as a store manager in Roanoke, and was appointed director of the district which includes Westover about three months ago.
He said he had researched the company and was impressed with its commitment to serving his communities.
“It drew me to Dollar General, and the rest is history,” Franklin said.
When Franklin started in Roanoke, after about 13 years at Walmart, the store’s sales were around $ 15,000 to $ 18,000 per week. By the time he was promoted to another position, the income was approximately $ 38,000 to $ 53,000 per week.
Franklin called Dollar General founder JL Turner and others like him, including Walmart founder Sam Walton, pioneers because of their approach.
“If you take care of your customer, retailing isn’t difficult,” Franklin said.
Dollar General opened its 16,000th store in Panama City, Florida in 2019. Additionally, the company is unique among retailers in that its revenue from existing stores has grown every year for a while, Franklin said.
Changes customers can expect include the continued use of larger capacity coolers, the start of FedEx pickup and drop-off services, and the replacement of hanging clothes with more in-demand household items.
Franklin said Dollar General aims to open 1,000 new stores in 2020, with 1,500 renovations to existing stores and 80 relocations across the country.
Idaho and Montana are the only two states without Dollar General stores, he said.